Questions
The things people ask us on the phone
Mostly about where we are, because we are inside a bank lobby and there is no sign on the street. If your question is not here, call us on (808) 200-5353.
- Where exactly are you?
- Inside the Central Pacific Bank main branch at 220 South King Street. We are in the lobby, in the corner of Tidepools next to Starbucks. There is no Currents entrance from the street and no sign outside, because we are part of the lobby rather than a shop off it. Come in from King Street or Alakea Street and you reach us before the teller windows.
- Do I need to be a bank customer?
- No. You do not need to be a banking customer. The lobby is open to anyone and you do not need to speak to anyone at the bank counter. It stays open until 7 PM, later than the bank itself.
- What suite number should I look for?
- There is no suite number to look for. Find us in Tidepools, the lobby of Central Pacific Plaza, right next to Starbucks. If you can see the Starbucks, you have found us.
- Is parking validated?
- Parking is validated after 4 PM for dine-in guests. We can only validate the Central Pacific Plaza lot. Bring your ticket to the counter and we will validate it before you leave. Lunch before 4 PM is not validated. The Central Pacific Plaza lot entrance is on the left side of South King Street, just past Alakea Street.
- What are your hours?
- Mon – Tue 11 AM – 2 PM. Wed – Fri 11 AM – 8 PM. Sat – Sun Closed. Closures for holidays and private events are published on our calendar before they happen.
- When is pauhana, and do I need to book?
- Wednesday to Friday, 4:00 – 6:00 PM. No reservations necessary. $3 Kirin Draft, $1 off all other draft beers, and bites from $3.
- Do you take reservations?
- Yes, wednesday to friday from 5:00 PM, last call 7:00 PM, for 2 to 10 guests. Request one on our reservations page or text us on (808) 200-5353. We reply by text to confirm. Nothing is held until we do. Pauhana from 4 PM is walk-in and needs no reservation. Monday and Tuesday we close after lunch at 2 PM, but we can often open by arrangement. Ask and we will tell you straight away.
- Can I order online, and do you deliver?
- Yes. Order online and pick up your lunch with your Starbucks. Online ordering opens at 10:45 AM so the first lunches are ready to collect at 11. Delivery is an option at checkout. We are also on Uber Eats and DoorDash. A 3% card processing fee is applied at checkout.
- I have a food allergy.
- Please call us so we can prepare your meal with your allergy in mind. We can accommodate shellfish allergies and gluten allergies. One thing worth knowing: our crab mix is made with real crab and lobster, so shellfish applies to the California-style rolls and hand rolls too.
- Are you open on public holidays?
- No. We are not open on bank holidays, because the building is closed. Every closure goes on the calendar before it happens, so check there rather than guessing.
- Can you host a private event?
- Yes. Up to 100 in the lobby, 150 with the lanai. Evenings from 5:00 PM, no venue fee, and budgets start at $30 per person including tax and gratuity. We also cater offsite at your own venue.